
We build what’s next.
We made our careers in retail, which is why we know first-hand how to develop industry-leading strategies tailored to our clients’ needs, including guiding through implementation for lasting organizational transformation.
Why I Started NexChapter
After 25+ years in retail across merchandising, marketing, operations, and digital, I saw an industry trying to keep up with change but too often held back by legacy thinking, siloed systems, and a lack of clarity. I’d spent the last chapter of my corporate career leading digital transformation for a regional grocery and a major convenience retailer, and while we made real progress, I realized there was a bigger opportunity to help others do the same. That’s why I started NexChapter.
I wanted to build a firm that doesn’t just offer strategy, but helps retailers, brands, and tech partners activate what’s next — whether that’s loyalty, retail media, digital commerce, or customer data. We’re hands-on, outcome-driven, and rooted in real-world retail experience. NexChapter isn’t about buzzwords. It’s about helping good people inside good businesses move faster, think clearly, and deliver results that matter.
Leadership Team
Our Mission
We partner with our clients to listen deeply, serve with purpose, and activate bold ideas that help them reach their goals and realize their full potential.
Our Vision
We see a future where companies lead with innovation, adapt with agility, and accelerate with confidence as they thrive in a fast-changing world.
Our Values
Bold Inquiry | We challenge conventional thinking to uncover breakthrough opportunities that drive your business forward.
Strategic Velocity | We deliver excellence with the speed and agility your market demands.
Integrated Partnership | We work as an extension of your team to maximize collective impact and results.
Purposeful Clarity | We cut through complexity to create actionable strategies you can confidently execute.
Join the Team
Are you passionate about the retail industry? Do you get excited about the latest innovations in technology? Are you hardwired for strategy and a skilled thought-leader? We would love to talk to you about your next chapter with us.
Ready to move your business forward?
Let’s turn ambition into action. Connect with NexChapter to accelerate growth,
unlock opportunity, and build what’s next.